Client Portal

Client PortalWe have recently added a new communication tool, VetShout Client Portal!

You can use your Client Portal to manage your pet’s health care and medication schedule, communicate with us online, request appointments online and learn more about your pet’s individual health and life-stage issues through our Pet Health Encyclopedia “Vetapedia”.



Please click this link to LOGIN to our Client Portal.

Questions? Please call us at 847-526-5363 or contact us online

Questions & Answers

How can I get a Client Portal?

  • Visit our hospital. Just give the receptionist your e-mail address.
  • Call us on the phone and give us your e-mail address.

Once you provide us with your e-mail address you’ll receive instructions by e-mail.

What do you do with my e-mail address?

We use your e-mail address as your Client Portal sign-in name. You have the option of receiving your pet’s service reminders (vaccinations, exams, etc.) by e-mail.

We also use e-mail address to contact clients about practice updates and important health news, such as information about West Nile Virus.

If you’d prefer not to receive e-mails from us, you can use your Client Portal to change your e-mail preferences. You will still be able to use your Client Portal, even if you choose not to receive e-mails from us.”

Do you sell your mailing list?

We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.

How secure is my Client Portal?

Your Client Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Client Portal users.

Your Client Portal is created each time you sign in. When you are not signed in, your Client Portal does not exist. This means that it’s impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet’s information.

Questions? Please call us at 847-526-5363 or contact us online


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